Frequently Asked Questions
Listed below are some of the frequent questions we are asked. If your question is not addressed here, please contact us.
Q: I am a doctor who has
a patient that is in need of transportation to a specialist. How can
I refer my patient to you?
A: Please direct your patient to our
Patients page for more information
on applying. Once they contact our Screening Coordinator, we will
forward to the patient forms that must be completed and submitted to
determine need. There is a Doctor's Certification form that also
must be completed by the patient's physician. This form will be sent
to the patient by our Screening Coordinator. If you have additional
questions about this process or the certification form, you may
contact our Screening Coordinator directly via phone at (866)
32-MERCY [(866) 326-3729], or via
email.
Q: I am a family member/friend of a
patient. How can I help them get the necessary transportation they
need?
A. If your family member/friend, in the determination of
our Screening Coordinator, is approved to receive our services, you
can donate specifically to
support their mission(s), or even sponsor individual missions for
them. For more information, please visit our
Donate page.